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🤖 The Agentic Organization: Next Paradigm of Work

NewBits Digest feature image for article on the agentic organization, highlighting McKinsey’s five pillars and examples of AI agents reshaping work.

McKinsey describes the agentic organization as the biggest organizational shift since the industrial and digital revolutions: humans and AI agents — both virtual and physical — working side by side at scale.


🏛️ Five pillars of the agentic organization


  • Business model: Hyperpersonalization via AI-native channels, AI-first workflows, proprietary data as superpower


  • Operating model: Small, outcome-driven agentic teams replacing silos, orchestrating networks of 50–100 AI agents


  • Governance: Real-time “agentic budgeting,” embedded compliance/guardrail agents, human oversight above the loop


  • Workforce & culture: New roles such as M-shaped supervisors, T-shaped experts, and AI-augmented frontline workers


  • Technology & data: Agent-to-agent protocols, democratized tools, flexible sourcing to avoid vendor lock-in


⚡ Examples in action


  • Banks run mortgage, compliance, and KYC processes with agent factories


  • Utilities use multimodal AI assistants for millions of customers


  • Automakers and public sector organizations modernize legacy systems with AI squads plus human oversight


🌍 Why the Agentic Organization Matters


Organizations can’t wait for perfect clarity. Early adopters are already using AI agents to reinvent workflows, cut costs to near-compute levels, and capture proprietary data advantages. The message is clear: those who rewire fast for the agentic organization era will lead — while the rest risk being left behind.



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